1. Domestic Shipping (UAE)

We proudly offer fast and reliable shipping throughout the United Arab Emirates. Orders are typically processed within 1–2 business days, excluding weekends and holidays.

2. Shipping Times

• Dubai & Abu Dhabi: 1–2 business days
• Other Emirates: 2–4 business days

Please note that unexpected delays due to weather, holidays, or high order volume may affect delivery times.

3. Shipping Charges

Shipping costs are calculated at checkout. We occasionally offer free shipping promotions, so be sure to check for updates or sign up for our newsletter!

4. Order Tracking

Once your order is shipped, you will receive an email with a tracking number. You can use this to monitor the status of your delivery at any time.

5. Delivery Attempts

If you are unavailable at the time of delivery, our courier will attempt to reach you to reschedule. After multiple unsuccessful attempts, the package may be returned to us.

6. Damaged or Lost Packages

If your package is lost or arrives damaged, please contact us within 48 hours of delivery with your order number and photos (if applicable). We’ll work to resolve the issue promptly.

7. International Shipping

At this time, we only ship within the UAE. International shipping is not yet available, but we hope to expand soon.

8. Questions?

If you have any questions about shipping, delivery, or tracking, don’t hesitate to reach out to us below.